Alot of our prices are product prices and do not include freight charges. Our products vary widely and shipping charges are affected by a number of variables. Freight charges are determined based on a few factors: Shipping Point (where the item ships from), Destination Point (where you want it shipped to), Shipping Method (carrier transporting the shipment) and The Merchandise (physical dimensions, weight and quantity which determine the shipping class). Each of these factors are explained in greater detail below.

•Shipping Point: This is the point the item ships from. Freight charges are calculated from the nearest Shipping Point to the Destination Point. Products we carry in stock are shipped from Logan, Utah(our Zip Code here is 84321). Many products ship directly from manufacturers stock or from the manufacturers distribution point. Some of the larger manufacturers have distribution centers in several locations across the country allowing us to ship from a Shipping Point as close to your Destination as possible to lower both shipment time and cost.

•Destination Point: This is simply where you want the item shipped to as indicated by information you entered on the checkout form during the shopping cart checkout procedure.

•Shipping Method: The carrier transporting the shipment. This could be UPS, FedEx, USPS or a common carrier (trucking company) such as Reddaway, USF Bestway, Roadway etc. As a rule of thumb your order will be shipped UPS if possible. Many items are too large and/or too heavy for UPS to handle. These items normally ship via common carrier. The carrier we select for you depends on the destination you specify. We will leverage our special rates and long standing relationships with these companies to obtain the best rate possible for you and your destination. If you are purchasing multiple items we will always attempt to package them together to obtain a savings on shipping costs.

•The Merchandise: As mentioned above, The Merchandise you are ordering is a big factor in determining the shipping method required. Physical dimensions and weights dictate the shipping classification which in turn tells us which carriers can handle your shipment. We will explore the options available to obtain the best rates for you. Orders involving multiples of the same product or multiple different products shipping to the same destination will be packaged in such a way as to obtain the lowest possible shipping cost.

•Cancellation Returns: Any order that is cancelled after it has been shipped will be subject to a 25% restock fee plus return shipping to our location.

•Dropship: Are items non-refundable unless there is some sort of factory defect which the warranty covers. Dropship items usually ship within 24-48 hours but may take a week to process and ship out depending on the manufacturer.

For questions and commments regarding this page, e-mail orders@industrialtoolandsupply.com

Document Last Revised: January 2009.